Trex - White Properties

See What Our Customers Have To Say!

White Properties of Winchester

4.9

Based on 212 reviews

review us on

Carmela Reynolds

21:05 26 Nov 23

Emily Rhodes

00:29 21 Nov 23

Big Thank You to Jenn for getting my lock fixed. That was quick!

Glenn Strouse

16:37 15 Nov 23

I just received a vintage Turntable which White Properties Mail N' Pack, did the packaging and shipping on. Wow. customer service. I was contacted twice by them. Once to question how I wanted it shipped and another to let me know the day it was being shipped. It arrived the next day. And OMG, it took me 5 minutes to unwrap it. Well done!!! All shippers should be this good. Highly recommend this company!

Kathleen Wilson

10:04 12 Nov 23

Awesome shipping/packaging. Great to deal with. Great communication and friendly. Look forward to more of their auctions.

Bill and Nancy Ahrendt

15:50 18 Oct 23

I have received several shipments of glass from White Properties. The pieces are always packed very well and shipped at a reasonable price. Jillian is very conscientious of both cost and packing the pieces securely. She is a pleasure to deal with. I absolutely recommend their shipping services and will use them in the future.

Joshua Beatty

14:16 09 Oct 23

This place has excellent customer service Jillian Vansice is more than willing to answer all my questions and super professional and always a pleasure when I need anything

Tammy Simons

15:08 05 Oct 23

We have been a client for years. The storage unit facilities are always clean & well lit. It is easy to access. Jennifer S. has always been a joy to work with and she is always professional & knowledgeable.

angie gathe

21:12 04 Oct 23

Excellent experience! Items were packed securely & arrived quickly! Definitely do business with again!

Joshua Riley

11:47 19 Sep 23

It's a storage place: convenient, clean, accessible. They're mostly all the same right? How much can you really say about a giant metal box divided into smaller ones? No, what sets White Properties apart is the staff, and especially Jenn. She is the BALM (which is like the bomb, but less violent and more soothing). Genuinely friendly and helpful, Jenn just radiates positivity and light. When our paths cross, our chats never fail to brighten my day. And Jenn has always gone above and beyond, helping us close a unit and saving us a trip back to the office, just because she happened to be there that day doing other work; and another time she helped with some trash disposal. Her work is often dirty, arduous, and anything but glamorous, but you'd never know it from the smile on her face. Jenn is a star.

amuri. nguomojap

13:23 15 Sep 23

I desperately needed a storage place to keep my products in Virginia. I leave overseas and there was no way I could have managed to get this done. A removalist recommended White Properties, I was a bit hesitant then I was given a number to call. After talking to a lovely staff there, I was given the best service I have ever had. Thanks Jil for all your support, you really went above and beyond. I highly recommend white properties for all the storage needed. They’re affordable and their customer care is epic.

RONNIE FISHEL

18:14 11 Sep 23

When it comes to storage, I have no reason to look anywhere else here in Winc. Va.Ive mostly dealt with Jillian at their office for any of my questions, very polite and informative.No complaints!

Susan Smoot

01:06 19 Aug 23

The staff was wonderful and assisted in my large shipment items. Thank you very much! I will return for my other mailing needs.

R Kay Ebbs

20:47 10 Aug 23

When I returned to Winchester I had to deal with several issues that I really was not looking forward to.The biggest issue was the storage unit the beyond to my son.When I went to the office of White properties I was greeted by Jillian. Within a matter of minutes I was made to feel at ease and I knew I was in good hands.Jillian is an extraordinary young woman, very pleasing to work with and most of all made the transition of the storeage unit from my son to me with ease.As for the unit itself is was pleased to find the unit was clean, dry and the surrounding area in the same condition. Jen does a wonderful job keeping the entire area clean & neat at all times.My many thanks to both ladies for making a difficult time in my life easier due to their hard work.

Ken Ziglar

14:25 07 Aug 23

I have utilized Mail-n-Pack to ship items I have won in on line auctions in Winchester to southern VA for several years now. I have always been satisfied with their service. The employees I speak to on the phone are pleasant. Their packaging is top-notch for shipping via FedEx which I use. I appreciate the employees and what they do. I would recommend using White Properties and Mail-n-Pack!

Jennifer Reid

18:55 27 Jul 23

Long time customer..They are always there when I need them..Gillian is very professional..Top company for storage,printing and creativity..Love this business

Krista Crandall

22:17 12 Jun 23

Went in to get a storage and was greeting right away and helped by Jillian who worked with me to get me in the unit I wanted and was so sweet and helpful and respectful thank you for helping me You was great

Jack Davis

22:29 04 May 23

I was in the market for a storage unit for the summer and came across White Properties. The associate who helped me was Jillian. She was so courteous and helpful! I could tell from the start that customer service is a top priority for them at White Properties. The unit that was secured for me was very clean and the facility was well maintained.

Candice Baker

18:54 03 May 23

Fantastic! Jillian was amazing to work with. Answered all of my questions professionally and kindly. Even my repeat question. She was super nice! Price point was GREAT! It was the best we found. Highly recommend them! Not at all pushy, like some of the other places I called. Thanks Jillian for all you do.

Matthew Haney

17:40 17 Apr 23

I won a lot in an auction in Virginia and I was worried the circus it would cause being shipped to Ontario, Canada, EH! The Auctioneer sent my goods to White Properties. Fortunately, Jillian was incredibly helpful with informing me the costs, the logistics and the care she would have wrapping my goods. White Properties and Jillian made the experience great with no stress involved!Thanks again, Jillian!

W D

18:17 19 Mar 23

I moved homes in Winchester and needed a temporary storage until I could move in to my new house. Prices seemed good, so I chose White Properties. The unit was spotless. I ended up talking to one of the workers (Jennifer) who did the cleaning and she went through everything she does for pest control and security too. Very nice lady and made me happy I chose them. Definitely recommended.

Carly Jennings

21:29 17 Mar 23

White Properties delivers such reliable and professional services that other companies benefit! There is an auctioneer whom I have never met, but will buy from because I know White Properties and Jillian will be handling and shipping my purchase. The antiques I buy are priceless -- and so is the trust that White Properties has earned.

Lauren Clements

14:18 13 Mar 23

Fantastic Facility! Had the pleasure of meeting the custodial manager, Jennifer, she does a superb job at keeping the units in order and spotless! 100% recommend anyone looking for storage to give White Properties a call!

Cheri Snead

13:59 13 Mar 23

What a wonderful experience here!! Cleanest units around and the most friendly and helpful people!! Jennifer See was a huge help when deciding the size I should use and was so pleasant. I would use them again b4 others.

Darin Byrne

17:40 01 Feb 23

The people who work here make this place great! They are always friendly, engaging, helpful, and always professional, and they work hard. Great teamwork is fostered by management and it shows in the employees that work here. I have utilized White Properties for more than 18 years, at various locations they have had over the years. Very reasonably priced postal box rentals, and same for rental units. I really love the fact that you can have UPS and USPS packages shipped to you and since they have an office on site, they handle the storage of the items until you are able to pick them up. Fantastic! Thank you to everyone who has worked here over the years who have been so awesome to me and the other White Properties customers!

Randall Duty

18:23 29 Jan 23

White Properties of Winchester shipping service, recently provided me with outstanding service. They packaged and shipped (2) very expensive guitars for me. Their communication with me during the process was exceptional and the packaging was second to none. Package arrived safely and contents were perfect. Thank you so much!

12:36 10 Dec 22

I purchased an auction item and needed it shipped. The item was delivered on Monday to White Properties and I received a phone call from Jillian on Tuesday for shipping information. My item was delivered Wednesday in great condition. Jillian was very friendly and professional. Between the auction company and White Properties my first experience shopping this way was stress free. Highly recommend this business.

Dinorah Cardenas

16:40 19 Oct 22

How happy am I to have received my package in perfect condition in just one day. My vintage Santa was well packaged by Jillian, who was such a kind and caring person. She made sure that my Santa arrived in perfect condition, and it did. Thank you White Properties, but especially to Jillian, for excellent customer service!!!

fred and janie Garrett

20:08 15 Sep 22

We experienced the absolute best customer service experience ever. I went in yesterday to get information on storage units for my elderly mother. Jillian went ABOVE & BEYOND to assist me with all the necessary information needed. I took my mom back today to secure the unit and had the same excellent service from Jillian and Cyn. It's definitely hard to find the type of kindness, and willingness to help us in anyway possible as we found at White properties of Winchester. Thank you ladies! We appreciate you more than you'll ever know. Don't go anywhere else for a storage unit. You will not be sorry. I promise.

BJ Manuel

01:07 24 Aug 22

Amazing company, on so many levels. Kristen has been so kind to me, as I navigated legal notarizations of documents, overnight services, as well as copies, and general support during a very sad time. She was supportive and kind.White's also generously offers our community numerous complimentary community shred days. Top notch company! I highly recommend them. Thank you Kristen!!

14:42 18 Aug 22

Awesome Facility! Fantastic Staff! Kristen was helpful, friendly and extremely knowledgeable. I looked a several other places and Kristen was my deciding factor. If you are looking for storage in the Winchester area I highly recommend you look here and ask for Kristen. She will make your experience quick and easy.

Alesia Newlin

22:48 16 Jul 22

Wonderful customer service, Jillian went above and beyond in helping me with renting my storage unit. I would recomend them to everyone.

Lisa Webber

15:34 24 Jun 22

This is the second time I've utilized White Properties, and I can't say enough about the service the cleanliness, and the office staff. Jillian is new at White Properties and great at customer service, walking me through the paperwork, and even carried my packing paper to my car. She's a keeper!

Lexi Douglas

15:37 10 May 22

The staff here has been AMAZING at getting me set up with a unit and explaining how the process works. They have auto pay, climate controlled units, and their prices are the best in the area. They also allow month to month renting with no contract required. I'm able to buy box bundles from them as well to assist in moving all of my belongings. If you're looking to rent a storage unit for any amount of time, I highly recommend giving them a call!

Keri Clarke

20:42 22 Apr 22

Definitely one of the BEST customer service experiences I’ve ever had. They let me prorate my lease and they had everything I needed to pack up my stuff at a really good price. Kristen especially was very kind, efficient, and helpful. She even helped me load all my things into the car!

Shawn Flynn

21:28 21 Apr 22

Great service by Kristen appreciate all your help oh and the free stuff